Privacy Policy
At Casa Mespilea Hotel, we are committed to protecting the privacy of our guests and visitors. This privacy policy explains how we collect, use, and share personal information, and how you can exercise your rights regarding your personal information.
Information We Collect:
- Personal information, such as name, contact information, and passport or ID number, is collected when you make a reservation or check in to our hotel.
- Payment information, such as credit card details, is collected when you make a reservation or pay for your stay.
- We may also collect information about your preferences and interests in order to enhance your stay and provide personalized services.
Use of Information:
- We use the information we collect to process your reservations and payments, and to provide you with the services you have requested.
- We may also use the information to communicate with you, such as sending you information about your reservation or special offers.
- We may also use the information for internal purposes, such as analyzing our business and improving our services.
Sharing of Information:
- We will not share your personal information with third parties for their marketing purposes without your consent.
- We may share your personal information with third-party service providers who perform services on our behalf, such as processing payments or providing customer support.
- We may also be required to disclose your personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Security:
- We have implemented appropriate measures to protect the security of your personal information, including physical, electronic, and administrative safeguards.
- We regularly monitor our systems for possible vulnerabilities and attacks, and we take steps to address any security issues that arise.
Your Rights:
- You have the right to access your personal information and to request that it be corrected or deleted.
- You have the right to object to the processing of your personal information for certain purposes, such as for marketing.
- You have the right to request that we restrict the processing of your personal information in certain circumstances.
Contact us:
- If you have any questions about this privacy policy or how we handle your personal information, please contact us by email.
- We will respond to your inquiry as soon as possible.
Changes to this Privacy Policy:
- We may update this privacy policy from time to time to reflect changes to our practices or legal requirements.
- We will provide notice of any material changes to this privacy policy, such as through our website or by email.
By using our services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.